Family Matters main office is located in Lawrencetown, Nova Scotia and currently employs an Executive Director, Accounting, Outreach Coordinator, Early Learning Coordinator, and two Children's Programmers. 

In order to service families of Annapolis County effectively, Family Matters offers programs at various satellite locations, including Bridgetown, Middleton, Annapolis Royal, Wilmot and Springfield.

Family Matters has a non-discrimination policy and welcomes families from all backgrounds and ethnicities.